21-year-old Emily O’Connor from Birmingham was left ‘shaking’ after Thomas Cook workers threatened to kick her off a flight to Tenerife unless she ‘covered up.
She was flying to the Canary Island on March 2 when she said airline staff told her that her crop top and yellow trousers were ‘inappropriate’ and ‘causing offense’ to other passengers.
Her cousin gave her a jacket after staff allegedly ‘made comments about the situation’ over the tannoy, leaving the holidayer ‘shaking and upset.’
O’Connor added that she wore the same crop top on the way back to Birmingham and had no problems.
The airline apologized in a statement but pointed to its ‘appropriate attire’ policy which is displayed in its in-flight magazine.
Emily said she was sporting a ‘summer top’ from high street retailer Zara and has won the support of social media users.
According to the clothing policy of Thomas Cook, which appears in the in-flight magazine, “customers wearing inappropriate attire (including items with offensive slogans or images) will not be permitted to travel unless a change of clothes is possible.”
Speaking about the incident, Emily said: “Flying from [Birmingham] to Tenerife, Thomas Cook told me that they were going to remove me from the flight if I didn’t “cover up” as I was “causing offense” and was “inappropriate”.
“They had four flight staff around me to get my luggage to take me off the plane.
“I informed the staff that there is no “appropriate wear” policy stipulated online. I stood up on the flight and asked if anyone was offended, no-one said a word.
“To top it off they allowed a man [to] hurl abuse at me whilst the flight manager and four air staff stood and said nothing.”
She continued: “I wore this through the airport [security, passport control etc], boarded the plane, [was] told to cover up by the greeting staff.
“I was physically shaking, and they could see that, yet they continued to sexualize me and ridicule me. It was the worst experience of my life.”
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