A 27-year-old mother received an abusive letter from a takeaway after she left a two-star review on its food ordering app.
Aimee Casey ordered chicken and chips from Sam’s Fried Chicken in Weston-super-Mare, Somerset for £14.
She gave a two-star review on its food ordering app as she wrote: “Awful food. Tasted like it had been brought from Iceland and dunked in a fryer for an hour!”
“Really unsatisfied, and they gave me extra chips to try and hide the fact the rest of the food was bad.
The chicken was slimy, and even my dog wouldn’t eat it.”
The restaurant replied to the review: “Thank you for taking time writing the review.
You should have called the shop to complain before you write a very disgusting review.
Please don’t order from us again. Thank you.”
Three days after giving the two-star review, the mother received an abusive letter from the manager who called her “pathetic” and told her that she doesn’t have moral value.
The letter read: “Your comment on the review page is disgusting; you compared our food with dog food.
You are a pathetic women you do not have moral value.
If we had known you are such a low graded person we would not have served you, infect we would have donated your order to Pig farm so that Pig can enjoy the food better then you.”
“Do not order from us again.
We will make sure all other takeaways know of your low lifeless.”
The mother was left shocked and disturbed after receiving the letter.
She said she is scared that he has her address as she has a baby.
She said that this is defamation.
When asked about the incident, the manager of the takeaway Mr. Ahmed said she should not have given a two-star review and called him instead to sort things out.
He said: “Putting a review is no problem, just don’t compare the food for human consumption to dog food.
We are Muslim, we respect our food, so these insults disrespected our religion.”
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