An airline has come under fire and is facing calls for a boycott after allegedly booting two passengers off the flight when they complained about sitting in vomit-covered seats.
The incident took place on August 26 when two Air Canada passengers who were traveling from Las Vegas to Montreal complained about their seats which were still wet with vomit from the previous flight.
According to the reports, the flight attendants aboard the flight sprayed the affected seats with perfume and left behind pouches filled with ground coffee to combat the smells from the vomit residue.
The move was not received well by the two passengers destined to sit in the seats that were allegedly still wet at the time of boarding.
After the two women complained to the staff, the latter insisted there was nothing they could do because the rest of the plane was full.
Unable to reach a favorable agreement, the two women went on to argue with the staff and got booted off the flight in return. To make matters worse, they were also put on a no-fly list by Air Canada.
One witness, Susan Benson, has since spoken out to slam Air Canada and insist that the two passengers were at no point rude to the staff. She also claimed the two women had every right to complain because their seats were practically still wet from vomit.
“So we recently flew with Air Canada from Las Vegas to Montreal. Seated in front of us were two ladies and a gentleman who were struggling to get seated. There was a bit of a foul smell but we didn’t know at first what the problem was,” Benson said of her experience on flight AC1706.
“Apparently, on the previous flight someone had vomited in that area. Air Canada attempted a quick cleanup before boarding but clearly wasn’t able to do a thorough clean.”
She continued: “When the clearly upset passengers tried to explain to the flight attendant that the seat and seatbelt were wet and there was still visible vomit residue in their area, the flight attendant was very apologetic but explained that the flight was full and there was nothing they could do.
“The passengers said they couldn’t possibly be expected to sit in vomit for five hours. They argued back-and-forth for several minutes and then the flight attendant said she would get her supervisor.
“The supervisor reiterated the same thing. We are sorry, but you have to, it’s a full flight and there’s no other seats available. The passengers asked if they could at least have blankets to sit on and wipes to clean more themselves. Reluctantly they were given blankets wipes and more vomit bags. The best Air Canada could do.”
The problems, however, didn’t end there. Infuriated by the complaints, the plane’s pilot then walked up to the two flyers himself and told them to either leave the plane voluntarily or get dragged off by security.
“When they asked why he said they were rude to the flight attendant. They were certainly not! They were upset and firm, but not rude!” Susan added.
“The passenger beside them explain to the pilot that they have literal vomit in their seats and as a police officer they would never treat people like that.
“He explained that they were not rude just upset. The pilot got up and walked to the front of the plane. Next thing we know Security comes down the aisle and escorted the two ladies off the plane! For what? Refusing to sit in vomit for five hours!”
Following the issue at the Las Vegas airport, Air Canada has come under fire with angry patriots vowing to boycott the company over its treatment of the two passengers.
“We are reviewing this serious matter internally and have followed up with the customers directly as our operating procedures were not followed correctly in this instance,” the airline has since said in a statement.
“This includes apologizing to these customers, as they clearly did not receive the standard of care to which they were entitled, and addressing their concerns. We remain in contact with them about this matter.”
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