McDonald’s restaurant in Henrico County, Virginia, has faced criticism, after an officer for the Virginia Department of Game and Inland Fisheries said one of the fast-food chain’s employees refused to serve him because of his job.
Officer Scott Naff of the Virginia Department of Game and Inland Fisheries went to a McDonald’s drive-thru In July 2017, during his short break to order a meal. After paying for his food, he drove to the next window. The employee sitting at the next counter saw that Naff was a cop, and refused to serve him.
Naff’s wife Cathy, shared the shocking incident in her Facebook post, says her husband ordered and later pulled up to another window and paid, but before he received his food, an employee told him, “I ain’t serving no police,” and closed the window.
She posted the story on her Facebook page to inform her close friends about the incident, and the story went viral, the report said.
“He was in uniform and in his police vehicle. He paid for his food and drove forward to the next window,” she wrote, according to Fox 8. “The young man who was working that window looked at him and backed away from the window mouthing something to my husband.”
According to WVTR, Naff’s wife later said the person told his manager he would not serve a police officer, and another employee later served her husband.
“This is such an eye opener for me as to what the people who protect us have to go through on a daily basis,” Cathy wrote on Facebook.
The franchise owner, Freda Thornton, told WVTR that “appropriate action” had been taken, but she declined to specify what that action was. According to a Facebook post by Naff’s wife, they were told the employee had been fired.
“This situation is about how a law enforcement officer was treated by an employee of a local establishment who should have been trained by their employer and properly supervised on how to treat their customers,” Cathy Naff told the Times-Dispatch. “My husband is one of the great guys and would have never treated this young man disrespectfully.”
“Well, for my husband and for myself, the last thing in the world we want to see is someone loses their job … for him to lose his job, of course, is very disheartening,” Cathy said.
“We would really like to see some of the appropriate action being taken from McDonald’s, and working with their training programs and working with their hiring practices to ensure that anyone who comes to one of their stores is treated with the utmost respect,” she added.