Watch the video to find out more about the Google’s mistake!
Video credit: TOTAL OS TODAY
No company makes a perfect product which is why most of the big brands have warranties and promise to replace any defective unit or even give a refund. While that’s all good on paper, anyone who has actually been through this process knows how much of a pain it can be. And sometimes, the manufacturer even makes a mistake with your request.
But one man got a rather unusual benefit when he sent his Google Pixel 3 back while asking for a refund. He got 10 brand new phones instead worth around $10,000 which is way more than the value of the refund he was requesting ($900, to be exact).
The man, who goes by the username u/Cheetohz shared his bizarre story on Reddit and posted a picture of his brand new phones with the caption: “Google, I have your phones. You have my money. Let’s sort this out.”
While retelling his story, he explained that he didn’t want to give the company any bad publicity but claimed he had no other choice.
He continued: “Second to last resort to get the support I need. Resorting to bad PR. Hate that it had to come to this.
“I recently returned a defective white pixel 3, so that I could re-purchase a not pink model. Problem is, I was only refunded $80 (tax) I’m still owed $900 by Google.
“With the shipping is my not pink model, Google screwed up and shipped me 10… At $1000each, that’s $10k of the product I now legally have in my possession. In all, I’m actually in the positive by $8k.
“Well, I want to do the right thing and return them. But I’m not willing to do so until my refund is processed properly. If I don’t get the proper support here, I’ll be going to attempt to return the extra 9 phones via $1000 COD.”
But he gave an ultimatum, adding: “If the shipment is rejected, I’ll be selling them to recoup my money that wasn’t refunded. Again, not the right thing to do but I’ve run out of patience and options.”
Google has since responded to the man’s complaint via its own official Reddit account and asked the customer to get in touch so that the mix-up could be resolved.
A company representative wrote: “Thanks for bringing this to our attention. I’ll send you a private message to get some personal details from you so we can look into this for you.”
The man’s honesty won him praise from other Reddit users with one person writing: “I’m dirt poor, but if I had the money to buy one from google and this happened to me I’d sure as hell try to be like you and do the right thing. Selling them is VERY tempting… Kudos! Karma and upvotes!”
“Gang Of Thieves Snatch $19,000 Worth Of iPhones From New York Apple Store”