Sitting near a crying toddler during a flight can be one of the most annoying experiences ever.
But that might not be the case with you if you opt for Japan Airlines.
JAL has launched a new feature which would inform passengers about which seats are occupied by infants aged below two on the plane while they book seats for themselves.
As a person books a seat for themselves, the seats reserved for toddlers would be indicated with a baby icon.
‘Passengers traveling with children between 8 days and 2 years old who select their seats on the JAL website will have a child icon displayed on their seats on the seat selection screen,’ the Japan Airlines wrote on their website.
‘This lets other passengers know a child may be sitting there.’
As soon as JAL broke the news about their new feature, the customers of the airlines took to social media to applaud their thoughtful gesture.
‘Thank you, @JAL_Official_jp for warning me about where babies plan to scream and yell during a 13-hour trip. This really ought to be mandatory across the board,’ Rahat Ahmed tweeted.
‘Absolutely agree with you Rahat, screaming babies are not welcome anywhere… and especially on long haul flights!’ Kathy Wilkson seconded Rahat.
‘There’s no escape from the noise, but noise-canceling headphones do help.’
A spokesperson for JAL noted that the seat map would show seats reserved for babies only if the booking is made through the airline’s website.
In case of a change in the airplane, the baby icons wouldn’t be displayed.
‘The seat map displaying younger children has been available on JAL’s domestic website since 2013 and was introduced on our international reservation site in 2017, when JAL completed its reservation/web system renewal,’ the spokesperson said.
‘Japan Airlines is committed to providing customers with the highest levels of quality in every aspect of its service and this function was originally implemented based on customer feedback.
‘Customers with children have voiced opinions to sit in seats occupied by other traveling children to avoid any inconvenience to those traveling without family members.
‘Therefore, the company took the initiative to create a function in the domestic market in 2013 and for the international market in 2017.’
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