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    Categories: Foodlife

Elderly Care Home Resident Broke Down In Tears After Being Served ‘Awful’ Meal


A nursing care home went under fire after serving a meal of mashed potatoes and baked beans on Christmas Day.

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A visitor sent a picture of the unsavory meal to local state MP Nat Cook. It showed two clumps of mashed potato on top of baked beans that was smeared over the side of the plate.

Ms. Cook said: “This is particularly awful looking plate of food on any day, but on Christmas…”

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She and the visitor who saw the meal being served said the resident broke down in tears after seeing it.

The visitor said: “The poor dear was sobbing in her room with what she had been served to eat, in her room and alone.”

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Ms. Cook said she talked to Vales Nursing Home staff in Adelaide and with chief executive Neil Pahuja.

MP Nat Cook / Facebook

All Care Aged Care, Vales’ parent company, said the meal wasn’t the resident’s lunch for Christmas and it was likely given as an evening meal.

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The company also admitted that the beans and mashed potato was ‘very poorly presented’ but added it was a light meal served upon request.

“We will definitely investigate If the posted image was served as an evening meal alternative and immediately ensure such meals even as a lighter meal are served in a far more appetising way,” it said.

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All Aged Care

“We serve approximately 185,000 meals a year and expect all to be of a high standard.

“We are monitoring the matter closely to ensure no lack in presentation or quality in food occurs at any stage.”

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According to All Care, its Christmas lunch included traditional ham, potatoes, pumpkins, and other vegetables. Food and beverages were also unlimited.

All Aged Care

Debra Matthews, a staff member for more than a decade, said the main Christmas meal was served on Christmas Eve. Residents who did not go out with their families were served soup, roast and dessert.

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