A great-grandmother is getting kicked out of a care home over an “unauthorized” family visit.
The incident that sparked outrage takes place in Leeds, UK, where 78-year-old Elizabeth Bow was told to leave Aspen Hill Village after she was visited by her daughter.
As the care home’s officials insisted, the resident’s 53-year-old daughter, Denise Hobbs, violated the institution’s “visiting policy” by checking on her mother who suffers from dementia.
According to Hobbs, who works as a police officer, her mother nearly died from Covid-19 back in April. While everyone thought she wouldn’t make it, the retired nurse managed to beat the virus.
After her return to the care home, Elizabeth allegedly hasn’t seen her family members in person for nearly two months. To make sure her mother was doing okay, Hobbs performed “unauthorized” window visits at Aspen Hill Village.
Once the care home officials found out about the visits, the senior lady has been ordered to leave.
“My mum is being punished because I love her and want to visit her. I feel like she’s been abandoned,” Hobbs told MailOnline.
As the daughter explained, she and her siblings would visit their mother regularly after she was admitted to the care home in April.
“We didn’t take advantage and it was all with the blessing of the staff. We did what we were told – which was that we could take 10 of 15 minutes per visit,” the 53-year-old added.
Recalling the time her mother had contracted the virus, Hobbs explained how everyone in the family thought she wouldn’t make it only for the grandma to beat the odds.
“She’s an incredibly strong person and that’s why she pulled through. Mum has also had cancer and a stroke but she’s survived the lot, I think she’ll outlive all of us to be honest,” the daughter expressed. “Going through all that to end up at a place where she is being evicted from her home is heartbreaking.”
Following the 78-year-old’s recovery from the virus and her return to the care home, things took a turn for the worse when visitations at care homes were further restricted.
While Aspen Hill Village staff allowed the daughter to occasionally speak with her mother, they stopped Hobbs when she arrived at the home for an unauthorized visit and attempted to approach her mother after seeing an open patio door.
“I burst into tears and asked ‘is she a prisoner now?’ because she hadn’t been out for 39 days,” Hobbs said as she recalled the time she was stopped from seeing her mom.
“I asked them to put mum in a wheelchair and bring her to the gate, so I would be on the outside and she was on the inside. But they said that was against the rules as well.”
Weeks after her visit, Hobbs was called and informed about her mother’s eviction.
“I was seeing my mum practically every day before and now not at all,” the daughter said.
“I’m concerned at how quickly her condition will deteriorate without the stimulation she usually gets. I’m scared that next time we see each other she won’t recognize me.”
Following the care home’s decision, Aspen Hill Village officials claimed that the eviction followed after staff repeatedly warned Hobbs and her family that unauthorized visits violated their policy – allegations which the 53-year-old denied.
“The resident was asked to leave because her family refuses to comply with our visiting policy,” they claimed.
“We appreciate that restrictions placed on visiting is exceptionally difficult for our residents and their loved ones.
“However, we have a duty of care to ensure the safety of all our residents and to minimize the risk of transmission of the virus into our homes. This requires us to follow government guidance which restricts visiting.”
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