A 23-year-old mother, from Mansfield, bought a pair of Primark pyjamas for her daughter’s second birthday and found a cockroach and its eggs inside it.
Karla Roy bought Primark pyjamas for her daughter’s second birthday and made the shocking discovery.
The mother said she opened the package and handed it over to her daughter Ruby so she could open them.
After noticing her daughter was being scared, she took the package and was left shocked to discover a cockroach and its eggs inside it.
Karla, who is a care worker, said: “When I ripped it open for her so she could open them I could see something was stressing her.”
“I took the pyjamas out of the packaging as I usually wash new clothes before she wears them, but then it fell out and I nearly screamed the house down. It’s not what you expect to see in there and to be honest it’s disgusting. It wasn’t just the cockroach but the eggs, and they were everywhere.”
The pyjamas were made in India so the mother believes it must have come from there.
She also shared the pictures on her Facebook to warn others. She said: “I’ve also put this all over my Facebook to warn other people about it, just in case they’ve bought similar pyjamas from Primark.”
Karla contacted Primark and asked them to give a full refund but they just emailed her to send it back.
She said: “I lost the receipt for the pyjamas but I emailed Primark going mad about it, and they emailed back to say that they will send me a prepaid packaging slip to me so I can send it back and take a look into it.”
“They literally emailed me just for me to send it back. What if Ruby had seen it and I hadn’t, it could have been so much worse. And I don’t even understand how it got in there.”
A spokesman for Primark said: “We take the quality of our products very seriously and have rigorous quality control procedures in place. We are in touch with the customer and have requested further information so we can fully investigate the complaint.”
[rumble video_id=vbxpl domain_id=u7nb2]