Traveling with kids can be difficult for parents. You need to make sure they are behaving well so they don’t accidentally kick the seats in front of them.
When the child is still a baby, traveling is even harder. Passengers can get irritated if the infant starts wailing. All parents can do is hope that their little one sleeps throughout the flight.
One father from Ohio had more problems just trying to get his newborn board the plane.
Rubin Swift flew from Cleveland, Ohio to Phoenix, Arizona to pick his daughter Ru-Andria who he recently was granted custody of.
Mr. Swift said he coordinated with Frontier Airlines to make sure he had all required documents for his baby to fly with him, which included a note from the hospital clearing the baby for air travel and a birth certificate.
But when the new father got to the airport, the airline wouldn’t let him board on the plane.
“I asked for my money back,” Mr. Swift said. “They said it would take seven days to get your money back.”
He reached out to Frontier but was told that their policy is that a child has to be at least 7 days old to fly.
The father and his newborn were stranded in Phoenix, without money for a hotel room or rent a vehicle to go back to Ohio.
That’s when a Good Samaritan stepped in. Mr. Swift had met a volunteer at Banner University Medical Center who helped take care of his baby.
“I was rocking her when her father came in and we sort of made a connection right away,” Joy Ringhofer said.
Mr. Swift called his new friend as he ran out of options. “I didn’t expect her to say, ‘I’m coming to get you and take you home.’ So I’m thinking, ‘She is going to drive me back to Cleveland’ but she actually brought me to her house and feeding me and making sure my baby is alright,” he recalled.
“We’re two different colors and she opened up her door and it never was an issue,” Swift added. “My color was never an issue. She loves my baby. She held her. My baby was with her all night. Who does that?”
He now considers Ringhofer to be the grandmother of his daughter.
Ringhofer said: “He promised to come back and visit me, and let me see her again. I’m looking forward to that.”
After Frontier rebooked their flight, the father and his baby left Phoenix.
Ringhofer’s kindness and love toward strangers remind people to lend a helping hand to those who are in need.
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